Terms & Conditions

Introduction

These Terms & Conditions (“Terms”) govern your use of Sync’s website, services, and digital products.
By accessing our site or working with us, you agree to these Terms.

If you do not agree, do not use our services.

2. Services Provided

Sync offers:

• Web design & development

• AI-enhanced systems & automations

• SEO, lead systems, and performance optimization

• Funnels, eCommerce builds, and digital strategy

• Ongoing support and maintenance (if subscribed)

Service scopes are defined in each project agreement or proposal.

3. Project Responsibilities

Client Responsibilities

You agree to:

• Provide accurate information, branding materials, and required assets

• Approve deliverables in a timely manner

• Ensure that any materials you provide do not infringe copyright or third-party rights

  
  

Sync Responsibilities

We agree to:

• Deliver the project outlined in the agreed scope

• Communicate regularly and transparently

• Provide professional-quality work using best practices

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4. Payments & Refunds

• Payments must be made according to the invoicing schedule or contract terms

• Deposits are non-refundable unless otherwise stated

• No refunds are offered after project work has begun

• Late payments may delay delivery or pause all work

• Additional revisions or requests outside of scope may incur extra fees

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5. Intellectual Property

Client Assets

All content you provide remains your property.

Sync Assets

Until full payment is received:

• All designs, code, systems, documents, and digital assets remain the property of Sync

• Licenses or usage rights are not granted until payment is complete

After full payment:

• You receive a license to use the final delivered website or system

• Sync retains the right to display the project in our portfolio unless agreed otherwise

  
  

6. AI Tools & Generated Content

Sync uses AI tools to enhance workflow and performance.
By using our services, you acknowledge that:

• AI-assisted outputs may require human review

• You are responsible for verifying final content accuracy

• Sync is not liable for external AI platform limitations or outages

  
  

7. Limitation of Liability

To the fullest extent permitted by law, Sync is not responsible for:

• Loss of business, revenue, or data

• Downtime caused by hosting providers or third-party platforms

• Issues resulting from user error, modifications, or misuse

• External plugins, APIs, or integrations

• Cyberattacks or breaches beyond our reasonable control

Our total liability shall not exceed the amount paid for the service in question.

8. Warranties & Disclaimers

All services are provided “as-is” without any implied warranties.
We make no guarantee regarding:

• Rankings, conversions, or specific business outcomes

• Performance changes influenced by third-party systems (Google, hosting providers, etc.)

  
  

9. Termination

Either party may terminate the agreement if the other breaches its obligations.
Outstanding payments remain due for completed work.

10. Governing Law

These Terms are governed by the laws of the United Kingdom (or your region — specify).
Any disputes will be handled in the appropriate UK courts.

11. Contact

For questions regarding these Terms:
hello@syncwebdesign.uk