Privacy Policy

Information We Collect

Personal Information

When you interact with Sync, we may collect personal information, including:

• Name, email address, phone number

• Business details

• Billing information

• Project files, assets, and communications shared during collaboration

Technical & Usage Data

We automatically collect information about how you use our website and services, such as:

• IP address and browser type

• Device type, operating system, session activity

• Pages visited, referring URLs, and timestamps

Cookies & Tracking Technologies

We use cookies, analytics tools, and tracking pixels to:

• Improve website performance

• Understand user behavior

• Personalize content and experiences

• Measure marketing effectiveness

You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We process your information to:

• Provide, manage, and maintain our services

• Deliver custom web design, automation systems, and digital solutions

• Improve website performance, security, and user experience

• Communicate regarding projects, support, or inquiries

• Send relevant updates, marketing content, and service notifications

• Comply with legal obligations and prevent fraudulent activity

3. Data Sharing & Disclosure

We do not sell your personal information.
We may share data only in the following situations:

Service Providers

We work with trusted third-party vendors who assist with hosting, analytics, payments, and project delivery. These providers access data only as needed to perform their services.

Legal Compliance

We may disclose information if required by law, regulation, subpoena, or to protect our rights and the safety of others.

Business Transfers

If Sync undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the transition.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.
However, no digital platform is 100% secure, and we cannot guarantee absolute protection.

5. Your Data Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent

• Restrict or object to processing

• Request a copy of your data

• Opt out of marketing communications

To submit a request, contact us at: hello@syncwebdesign.uk

6. Third-Party Links

Our website may link to third-party sites.
We are not responsible for their content, security, or privacy practices.
We encourage you to review their policies before interacting with them.

7. Children’s Privacy

Sync does not knowingly collect information from individuals under 16 years old.
If we discover data collected from a minor, we will delete it promptly.
Parents may contact us to request removal.

8. Changes to This Privacy Policy

We may update this policy from time to time.
Changes will be posted here with an updated “Last Updated” date.
Continued use of our site indicates acceptance of the revised policy.

9. Contact Us

For questions about this Privacy Policy or how we handle data, contact us at: hello@syncwebdesign.uk